Terms And Conditions
Terms and Conditions for Riwaaz
Effective Date: August 31, 2024
Welcome to Riwaaz! By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully.
1. General
- Acceptance: By using our website, you agree to these Terms and Conditions. If you do not agree, please do not use our site.
- Changes: We may update these Terms and Conditions occasionally. Changes will be posted on this page with the updated effective date.
2. Products and Services
- Product Information: We strive for accuracy in product descriptions and images. However, we do not guarantee that all information is complete or error-free.
- Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue products at our discretion.
3. Ordering and Payment
- Order Acceptance: Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order due to inaccuracies or suspected fraud.
- Payment: Payments are processed through secure payment gateways. You agree to provide accurate and complete payment information.
4. Shipping and Delivery
- Shipping: We deliver within 3 to 5 working days across Pakistan. Shipping costs and delivery times may vary based on your location and order size.
- Delivery Issues: For any delivery issues, such as delays or missing packages, contact us at riwaaz@gmail.com for assistance.
5. Returns and Refunds
- Returns: Items can be returned within 3 days of receipt. The product must be unused and in original packaging. See our Return Policy for details.
- Refunds: Refunds are issued as store vouchers and processed within 5-7 business days after receiving the returned item. Shipping fees are non-refundable.
6. Privacy and Data Security
- Privacy Policy: Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
7. Intellectual Property
- Ownership: All content on our website, including text, graphics, logos, and images, is the property of Riwaaz and protected by intellectual property laws. Unauthorized use is prohibited.
8. Limitation of Liability
- Disclaimer: Our website and services are provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
9. Governing Law
- Jurisdiction: These Terms and Conditions are governed by the laws of Pakistan. Any disputes will be subject to the exclusive jurisdiction of the courts in Pakistan.
10. Contact Us
For any questions or concerns about these Terms and Conditions, please contact us at:
Email: riwaaz@gmail.com
Thank you for choosing Riwaaz!