Shipping Policy
Shipping Policy for Riwaaz
Effective Date: August 31, 2024
1. Shipping Time
We deliver orders within 3 to 5 working days across Pakistan. Working days are Monday through Friday, excluding public holidays.
2. Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and order size. All applicable shipping fees will be clearly displayed before you complete your purchase.
3. Order Processing
Orders are processed within 1-2 working days from the time of purchase. You will receive a confirmation email once your order has been dispatched, including tracking information.
4. Delivery Issues
For any issues with your delivery, such as delays or missing packages, please contact us at riwaaz@gmail.com. We will assist you in resolving any problems as quickly as possible.
5. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy for details on handling products that may not meet your expectations.
Thank you for shopping with Riwaaz!